Shipping Policy

Last updated: August 5, 2026

All Nightbird products are made to order and fulfilled through our print-on-demand production partner, Printful. We do not keep finished inventory on hand. Each item is produced after your order is placed and then shipped directly to you.

Order Processing

Because every product is made to order, orders require production time before shipping.

Most orders are fulfilled within 2–7 business days, although production may take longer during holidays, high-volume periods, product shortages, or other unexpected delays.

Production time is separate from shipping time.

Estimated Delivery

Delivery estimates are shown at checkout when available. Estimated delivery time includes:

• Product fulfillment and production

• Carrier transit time

• Possible delays due to weather, holidays, customs, or carrier disruptions

Delivery dates are estimates and are not guaranteed.

Shipping Rates

Shipping charges are calculated at checkout based on the products ordered, delivery destination, and available shipping method.

Shipping charges may vary when an order contains multiple products or when products must be fulfilled from different facilities.

Separate Shipments

Items in the same order may be produced at different Printful fulfillment centers. As a result, your order may arrive in more than one package and on different delivery dates.

You will not be charged additional shipping after checkout because an order is divided into separate shipments.

Tracking Information

When tracking is available, you will receive a shipping confirmation email after your order has been fulfilled.

Please allow time for the carrier’s tracking system to update after the shipping label is created.

Some international or economy shipping methods may provide limited tracking information.

Shipping Locations

Nightbird ships to locations supported by Printful and the shipping options available during checkout.

Certain products may not be available for delivery to every destination. Available shipping options will be displayed before your order is completed.

International Orders

International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are not included in the product price or shipping cost collected by Nightbird unless expressly stated during checkout.

Customs processing may delay delivery. Nightbird cannot predict or control customs fees or processing times.

Incorrect or Incomplete Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

Please contact contact@nightbird71.com immediately if you notice an address error. We cannot guarantee that an address can be changed after production or fulfillment has begun.

If an order is returned or cannot be delivered because of an incorrect or incomplete address, the customer may be responsible for additional production and shipping costs.

Packages Returned to Sender

Packages may be returned to the fulfillment facility because of:

• An incorrect or incomplete address

• An unclaimed package

• A refused delivery

• Failed delivery attempts

Please contact contact@nightbird71.com promptly if your package is returned to sender.

Additional charges may apply to resend the order. Returned packages are held for a limited time and may not remain available indefinitely.

Delayed Orders

Carrier delays can occur because of weather, holidays, customs processing, service interruptions, or other circumstances outside Nightbird’s control.

If your order has not arrived within the estimated delivery window, please review your tracking information first.

For additional help, email contact@nightbird71.com with your name and order number.

Lost Packages

If you believe your package has been lost in transit, contact contact@nightbird71.com within 30 days of the estimated delivery date.

We will review the order and tracking information with our fulfillment partner. Qualifying lost shipments may be eligible for a replacement or refund.

Packages marked as delivered by the carrier are not automatically considered lost.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please:

• Check around the delivery location

• Ask household members or neighbors

• Check with your building manager or front desk

• Contact the shipping carrier

After completing these steps, email contact@nightbird71.com if you still need assistance.

Damaged Packages

If your item arrives damaged, defective, or misprinted, email contact@nightbird71.com within 30 days of delivery.

Please include your order number, a description of the issue, clear photographs of the item, and photographs of the packaging when relevant.

Please keep the item and packaging until we provide further instructions.

Order Changes and Cancellations

Orders may enter production shortly after they are submitted. Changes and cancellations are not guaranteed once fulfillment has begun.

Please email contact@nightbird71.com as soon as possible if you need help with an order.

Contact Nightbird

For shipping questions, tracking assistance, or delivery concerns, contact:

Nightbird
2034 W Gray St
Houston, TX 77019
United States

Email: contact@nightbird71.com
Phone: (832) 665-4234